TUI will cancel hundreds of flights from Manchester Airport next month, foiling the half-term holiday plans for thousands of travellers.
The travel agency announced that it had made the ‘incredibly difficult decision’ to cancel around forty-three flights a week until June 30th to prevent further problems experienced at Manchester Airport this week.
The cancellations will impact an estimated 200 flights scheduled at the airport across the next month.
TUI said in a statement: “We would like to apologise to our customers who have experienced flight delays and cancellations in recent days and understand that many of our customers have been looking forward to their holiday with us for a long time.
“Due to the ongoing disruption in our operation at Manchester Airport, we have made the incredibly difficult decision to cancel six flights a day (forty-three flights a week), from Tuesday, May 31st until Thursday, June 30th. All other airports in the UK are planned to operate as normal.
“We understand how disappointing this will be for those impacted; however, we believe this is necessary to provide stability and better customer service at Manchester Airport.”
“We will continue to work closely with all our airport partners and suppliers to provide the best possible holiday experience for our customers.
“Customers affected by the flight cancellations will receive a full refund for their holiday and an extra gesture of goodwill.
“Customers impacted in the next fourteen days will also receive information on how to apply for compensation in line with regulations.
“We would like to reassure our customers that cancellations of this nature are extremely rare and would like to thank them for their patience and understanding.”
Though TUI isn’t the only airline being forced to cancel flights due to the mayhem at Manchester Airport, last week, EasyJet cancelled 200 flights at the last minute.
The airline said in a statement: “We advise customers who travel with us today to continue to check Flight Tracker to check the status of their flight before making their way to the airport.
“We apologise for the inconvenience caused and would like to thank customers for their patience as we work to resolve this as soon as possible.”